Right of withdrawal

You have the right to withdraw at any point up to 14 days after the initial order date.

Withdrawal or cancellation of an order can be done by any written form, email or by post. You can use the accompanying form found at the link below or write your own. We reserve the right to impose a £30 restocking and admin fee if any item has already gone for dispatch.

Any item already shipped will be refunded minus any postage fees and return postage is paid at the expense of the customer (14 days). Requests for returns after this period will not be accepted.

Refunds will not be made until the item reaches us in re-saleable condition and in original packaging. We reserve the right to deny the request for a refund if the item is returned damaged, dirty or used. Refunds can take up to 14 days once we receieve the returned item.

For damaged or defective items please contact us for returns authorisation within 7 days of reciept. We will guide you through the correct returns process.

Your statutory rights are not affected.

Withdrawal_Form.pdf